MEAL Manager - Aleppo

General Description of the Organization:

Orange is a non-governmental civil society organization devoted to alleviating the suffering and improving the sustainability mechanisms of the conflict-affected population. Since its establishment, Orange has partners directly with affected Syrian populations delivering programs spanning sectors, including humanitarian and development programs, in the Early Recovery and Livelihoods, Food Security and agriculture, Education and Protection, WASH, and Shelter, in addition to long-term impact interventions focusing on the economic empowerment and the local value chains improvements to enable targeted communities to improve their living practices and their sustainable mechanisms. Orange collaborates with a variety of national and international non-governmental organizations, as well as local initiatives, to adopt a community-based approach that leads to improving the response’s impact on the humanitarian crisis and provides sustainable and alternative solutions.

Job Purpose:

The MEAL Manager is the senior authority on Monitoring, Evaluation, Accountability, Learning, and Data Management within the organization. Under the guidance of the Chief Executive Officer, this role provides strategic leadership in designing, implementing, and strengthening an organization-wide MEAL system. The MEAL Manager ensures that all programs have robust MEAL frameworks in place, aligned with donor requirements and international humanitarian standards, to drive high-quality, evidence-based programming.

In this capacity, the MEAL Manager leads the MEAL department and serves as a technical expert and liaison between program teams and MEAL staff. S/he champions a culture of data-driven decision-making and continuous learning, ensuring that information from monitoring and evaluations is used to enhance program effectiveness and develop all related policies. The MEAL Manager is also responsible for upholding ethical standards in data collection, promoting accountability to affected populations, and safeguarding the integrity and protection of beneficiary data. The MEAL Manager plays a key role in strategic planning and in promoting the Core Humanitarian Standard (CHS) commitments across the mission.

Duties, objectives, and competencies:

1. Strategic MEAL Leadership:

• Provide overall leadership for the design, implementation, and institutionalization of an integrated MEAL system across all programs.
• Ensure alignment of MEAL frameworks with organizational strategy, donor requirements, and international humanitarian standards (e.g., CHS, Sphere).
• Champion a culture of results-based management, evidence-driven decision-making, and organizational learning.
• Advise Senior Management on MEAL trends, priorities, and strategic adjustments to enhance program impact.

1. Monitoring and Performance Management:

• Lead the development of program-specific MEAL plans, including indicators, targets, tools, and methodologies.
• Oversee the systematic collection, analysis, and validation of program data to ensure accuracy, consistency, and timeliness.
• Maintain program-wide performance dashboards and IPTTs to track progress against results frameworks.
• Conduct regular data quality assessments, field monitoring visits, and review sessions with program teams to support adaptive management.

1. Evaluation and Research:

• Manage the design and implementation of baseline, midline, endline, and thematic evaluations across projects.
• Develop ToRs and supervise external consultants, ensuring evaluations are impartial, methodologically rigorous, and actionable.
• Lead organizational needs assessments, situational analyses, and operational research to inform program design and strategic planning.
• Promote the use of evaluation findings to refine theories of change, improve logframes, and guide proposal development.

1. Accountability to Affected Populations (AAP):

• Establish and maintain robust accountability systems, ensuring effective feedback and complaints mechanisms are in place and accessible to all communities.
• Guarantee compliance with CHS commitments, PSEA standards, and organizational safeguarding policies.
• Build staff and partner capacity in accountability principles, ethical engagement, and protection-sensitive data collection.
• Ensure sensitive issues raised by communities are addressed promptly and responsibly, in collaboration with relevant departments.

1. Learning and Knowledge Management:

• Develop and implement a mission-wide learning agenda to capture, document, and disseminate lessons learned and best practices.
• Facilitate regular learning forums, after-action reviews, and program reflection workshops to drive adaptive programming.
• Produce high-quality learning products (case studies, policy briefs, infographics) to share internally and with external stakeholders.
• Promote cross-sectoral knowledge exchange and integration of learning into program design and organizational strategy.

1. Data Management and Innovation:

• Oversee the development and maintenance of secure, user-friendly data and information management systems.
• Lead the transition to digital/mobile platforms for data collection, analysis, and reporting (e.g., KoBo Toolbox, ODK, PowerBI).
• Ensure high-quality data analysis and visualization to inform strategic decision-making and donor reporting.
• Uphold strict data protection and confidentiality standards in line with organizational policies and international regulations (e.g., GDPR).
• Represent the organization in MEAL and information management coordination forums, contributing to sector-wide learning and knowledge sharing.

Requirements:

• Education: Bachelor’s degree in International Development, Statistics, Social Sciences, or related field. Advanced degree preferred.
• Experience: Minimum 5–7 years in MEAL roles within NGOs/INGOs, preferably in humanitarian or post-conflict settings.
• Technical Expertise:
• Strong ability to design, refine, and institutionalize MEAL systems.
• Proven knowledge of evaluation methodologies (quantitative, qualitative, mixed-methods).
• Advanced data analytics and visualization skills (SPSS, R, Power BI, Tableau, GIS).
• Experience with digital/mobile data collection tools (KoBo Toolbox, ODK).
• Humanitarian Context: Familiarity with CHS, Sphere Standards, and humanitarian accountability frameworks.
• Project Cycle Knowledge: Strong grasp of logframes, theories of change, donor reporting requirements (ECHO, FCDO, UN agencies).
• Languages: Professional proficiency in English (mandatory); Arabic highly desirable.

IT Skills: Proficiency in MS Office and statistical/GIS software.

Orange’s Values and Principles:

We believe that:

• Maintaining a positive, healthy, and trusting relationship are central to making the partnership a success.
• Appropriately trained and resourced staff and volunteers are key to effective and efficient service and program delivery in the development sector.

We are committed to:

• Shared responsibility, accountability, and decision-making in any partnership.
• Providing access to high-quality learning to empower people and professionals in the development sector, particularly in the developing world.
• Learning from each other to strengthen and enhance the long-term sustainability of our services and programs for the benefit of children and communities that we serve.

Child Safeguarding & PSEAH policy

Orange aims to create an organization that is safe for children and women but is also aware of the need to keep child protection concerns proportionate and to guard against over-zealous attitudes. Child and women abuse thrives in closed and secretive atmospheres. Orange’s best protection is to create an open and aware culture where people are not afraid to speak about their concerns.

GESI Commitment Disclaimer

Orange is committed to Gender Equality and Social Inclusion (GESI). We strongly encourage applications from qualified women, men, and individuals from diverse backgrounds, including those with disabilities. Our recruitment process upholds principles of equal opportunity, and we strive to create an inclusive environment for all employees.

How to apply

• Kindly submit your application through this link:https://www.orange.ngo/jobs/meal-manager-113

• Please note that only shortlisted candidates will be contacted. Should you not have heard from us within two weeks after the application deadline, please consider your application as being unsuccessful.

.Female candidates highly encourage for this position

•The position is to be filled ASAP.